Managed Services

We offer reliable tech support on a predictable budget with consistent access to technical support. We service your business computers and support your staff at a fraction of a cost of a full-time employee.

By transferring the worry of managing your network to Paradyn, you are able to focus on your core business. Our managed services blend on-site visits with the cost effective use of remote support to keep your team up and running, meeting your goals. We customize your package to allow you to get the most for your money, dispatching network engineers for server problems and network technicians for printer problems. Our team has years of experience and provides excellent service at the right price.

We manage your technology and help keep you moving in the right direction. Here is a small sample of the services we provide:

  • Manage and monitor desktops, servers, and networks.
  • Proactively monitor network devices to identify and resolve issues and maximize system availability, including routers, firewalls, switches and network storage.
  • Install, manage, and update spyware/malware software (security).
  • Install and manage software updates and patches.
  • Backup servers to both  onsite and cloud-based storage locations.
  • Install and manage firewalls.
  • Provide remote access.
  • Offer help desk support for end users.
"Bill & his team are vital IT support for our complex network of multiple servers, workstations, and software applications. They have helped us since early 2004. The team’s expert knowledge to setup and maintain our software applications is paramount to our top-notch customer service. Paradyn provides our firm with responsive and reliable service that is second to none." — Steve, CPA firm owner